FAQ
Is my sleeve see through?
Our sleeves are made with a tougher material on the back of the sleeves to ensure a long lasting product, with that in mind some of the lighter colors in our collection (white, silver, red) may have a small amount of transparency.
We may be changing this over time as we see what our customers like or don't like about the product.
What is wave 0?
This product is currently something we've just started working on so we want to make sure to set expectations for the product. For us this is the wave that comes before the main line of the product. Over time we will be improving a number of aspects and taking feedback from the community.
What is an over sleeve?
This product is actually one of our favorites as its something when searching we didn't see available in many locations. Our over sleeves are a third layer of protection people can take for their cards while still fitting in most standard sized deck boxes.
Will there be more sleeves with creators?
We're currently exploring some potential collabs but in the meantime we're mainly trying to make sure we see what everyone thinks of these.
What do I do if my sleeves came damaged?
Sometimes things happen! We want to make sure your product is what you are looking for. If your card sleeves arrive damaged please make sure to contact us and we'll work to replace them.
Our goal for this product is to make sure you get to try out these awesome sleeves! Since we want to be able to hear from you we want to make sure you get a real chance to try the product we're excited about
Email us any issues at merchsupport@novelhorizons.com